Dear David, If I remember you correctly you have said that you are taking more of a back seat at Balens nowadays. However we thought you would like to know how very pleased we are with the service provided by all there. Although we tend to deal with Josh, Joe, Janet, Alison & Beverly, whoever we speak to is always very helpful. We know that our specific requirements tend to create extra work (we don't tend to fit into boxes) but we always get the help we need. Recently Josh has done a grand job re our swimming pool insurance, but like I say all at Balens do.

D Francis-2011

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