Contact Details

Personal Lines Department
01684 580788


We have previously dedicated this web page to promoting our online, household insurance solution for Health, Fitness, Well-being and/or Beauty Professionals that work from home. The insurance was placed via Ansvar Insurance (Ansvar). Unfortunately, we have recently received a statement from Ansvar confirming that they are completely withdrawing from the household insurance market (April 2021).  Therefore, Policyholders will no longer have access to an on-line quotation facility. In addition, Balens Ltd will not be able to invite renewals/new business directly via this Insurance provider.

We have, successfully negotiated a new facility via Plum Underwriting Agency (Plum), supported by Zurich Insurance plc (Zurich). The initial agreement is to offer a household insurance solution for existing policy holders, and we are continuing to work to develop a full facility via Plum for new policy holders.

Please contact our Team of experience handlers and we will assist you with seeking an appropriate household insurance solution for your needs.

We will update this webpage with additional information as this develops. In the meantime, if you have any queries, please do not hesitate to contact us.